NOT QUITE SATISFIED WITH YOUR PURCHASE? DID YOU FIND A STAIN ON YOUR ARTICLE AT RECEIVING YOUR ORDER? LET US KNOW AS SOON AS POSSIBLE AT INFO@LEMONATEANTWERP.COM
YOU CAN RETURN YOUR ONLINE ORDER UNDER CERTAIN CONDITIONS. CHECK WHETHER YOUR ORDER QUALIFIES FOR RETURN:
1. RETURNING IS POSSIBLE WITHIN 14 DAYS AFTER RECEIVING YOUR PACKAGE.
2. THE ARTICLES SHOULD BE UNWORN AND UNDAMAGED.
3. ALL ORIGINAL LABELS SHOULD STILL BE ATTACHED.
4. JEWELS ARE NON-RETURNABLE AND CLOTHING WITH STAINS WILL NOT BE ACCEPTED.
IF WE FIND DAMAGE TO A RETURNED GOODS, OR IF THE GARMENTS ARE DIRTY OR VISIBLY WORN, WE RETAIN THE RIGHT NOT TO ACCEPT THIS RETURN REQUEST. IF NOT, THE FULL AMOUNT (NOT INCLUDING SHIPPING EXPENSES) WILL BE REFUNDED TO YOUR ACCOUNT WITHIN 30 DAYS.
SHIPPING AND/OR CUSTOMS FEES FOR RETURNED PRODUCTS ARE THE CUSTOMER'S RESPONSIBILITY. THIS WILL ONLY BE REIMBURSED IF THE PRODUCTS ARE FAULTY, DAMAGED, OR INCORRECTLY SUPPLIED.
WE ARE NOT RESPONSIBLE FOR ANY PRODUCTS LOST IN TRANSIT. LOST RETURNS WILL NOT BE REFUNDED UNLESS YOU CAN PROVIDE PROOF OF SHIPMENT WITH A TRACK AND TRACE CODE.
